Questions, answered.

LoopNow is an Indian email marketing platform with built-in DPDP compliance, GST billing, and 14 Indian language templates. We help Indian teams send campaigns, automations, and transactional email.

Yes — every new account gets a 14-day free trial of the Growth plan with up to 1,000 contacts. No credit card required.

We're built in India for India. That means DPDP-ready consent records, GST billing in INR, Indian language rendering, UPI/netbanking payments, and pre-warmed Indian IP ranges out of the box.

Yes — Hindi, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi, Odia, Assamese, Urdu, and English. Devanagari and other complex scripts render natively.

Yes. Free migration from Mailchimp, SendGrid, Brevo, and HubSpot. We import contacts, templates, automations, and suppression lists. Most migrations complete in under 48 hours.

Yes. We treat DPDP compliance as a baseline, not an upsell. Every list, form, and consent record is built around the Digital Personal Data Protection Act 2023. We sign DPAs and provide audit logs on request.

UPI, netbanking, credit/debit cards, and bank transfer for annual plans. All payments are processed by Indian-licensed payment partners.

Yes. Every invoice includes our GSTIN and is generated in compliance with Indian tax requirements. You can download invoices from your dashboard.

Yes. Monthly plans can be cancelled anytime. Annual plans can be cancelled with prorated refund within 30 days.

Median send latency is under 120ms (ap-south-1). The REST API and webhooks both use Indian AWS regions, so there is no trans-Pacific round trip for our Indian customers.

Yes. Webhooks fire on every send, open, click, bounce, and unsubscribe event with HMAC signing. SMTP relay is available on the Scale plan for legacy systems.

Yes. Every account has a sandbox mode you can toggle from the dashboard. Sandbox sends never leave our infrastructure, so you can test without spamming real inboxes.